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Frequently Asked Questions

  • Do you deliver nationally?

    Pronto's hub is based in London, we only deliver to Greater London area and the areas surrounding. Our trucks do not go over 80 miles away from home, however do get in touch with us if you are outside our coverage for more information.

  • Are there any delivery charges?

    Pronto offers free next day delivery for all orders qualifying minimum spent of £120. For the same-day delivery orders placed before 11am, there is a same-day delivery charge of £4.99, minimum spent applies.

  • What is the minimum order amount?

    We have an minimum order requirement of £120 for all orders.

  • How can I order?

    There are many ways to order from Pronto Food Service, you can simply order online at shop.prontofoodservice.com, call us on 020 3322 3029 and  email your order to [email protected]. Please do not forget to state PO Number when ordering, if you would like your PO Number on the invoice.

  • How can I set up account?

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    Just fill the form below and we will be in touch or alternatively email [email protected] or call us on 020 3322 3029.

  • How can I make a complaint?

    To give feedback regarding an recent order or service you have received, simply click here to fill our feedback form, you can alternatively email [email protected]

  • How can I apply for a job at Pronto?

    Visit our careers page to find more about applying for a job at Pronto Food Service.

Equipment range at Pronto Food Service. Pronto Food Service Pronto Food Service Logo. Fresh thinking in food service. Outstanding and fresh food wholesaler for restaurants, cafes, takeaways and pubs.
Pronto Food Service Logo. Fresh thinking in food service. Outstanding and fresh food wholesaler for restaurants, cafes, takeaways and pubs.

Pronto Food Service Ltd. is a private limited company registered in England and Wales with offices in 16 Bull Lane, N18 1SX, London.

Company Number: 11021596 VAT Number: 281032435  AWRS No: XKAW 000 0011 0565 Pronto Food Service Ltd. All rights reserved. © 2019

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